Files
booking-service/app/services/notifications.py

115 lines
3.9 KiB
Python

"""Notifiche: email SMTP + WhatsApp via gateway XAB."""
import smtplib
import logging
from email.mime.text import MIMEText
from email.mime.multipart import MIMEMultipart
from datetime import datetime
import httpx
from app.config import get_settings
log = logging.getLogger(__name__)
settings = get_settings()
async def send_wa_message(phone: str, text: str) -> bool:
"""Invia messaggio WhatsApp via gateway XAB su APP:18800."""
if not settings.wa_enabled:
log.info(f"WA disabled, skip: {phone}")
return False
try:
# Normalizza numero: +39 3xx -> 39 3xx
clean = phone.replace("+", "").replace(" ", "").replace("-", "")
if not clean.startswith("39"):
clean = "39" + clean
async with httpx.AsyncClient(timeout=10) as client:
r = await client.post(
settings.wa_gateway_url,
json={"to": clean, "text": text},
)
if r.status_code == 200:
log.info(f"WA sent to {clean}")
return True
else:
log.error(f"WA error {r.status_code}: {r.text}")
return False
except Exception as e:
log.error(f"WA exception: {e}")
return False
def send_email(to: str, subject: str, html_body: str) -> bool:
"""Invia email via SMTP."""
if not settings.smtp_user:
log.info(f"SMTP not configured, skip: {to}")
return False
try:
msg = MIMEMultipart("alternative")
msg["Subject"] = subject
msg["From"] = settings.smtp_from
msg["To"] = to
msg.attach(MIMEText(html_body, "html"))
with smtplib.SMTP(settings.smtp_host, settings.smtp_port) as server:
server.starttls()
server.login(settings.smtp_user, settings.smtp_pass)
server.sendmail(settings.smtp_from, to, msg.as_string())
log.info(f"Email sent to {to}")
return True
except Exception as e:
log.error(f"Email exception: {e}")
return False
async def notify_booking_confirmed(booking, service_name: str, provider_name: str):
"""Notifica al cliente: conferma prenotazione."""
dt = booking.start_at.strftime("%d/%m/%Y alle %H:%M")
# WhatsApp al cliente
wa_text = (
f"✅ Prenotazione confermata!\n\n"
f"Servizio: {service_name}\n"
f"Data: {dt}\n"
f"Operatore: {provider_name}\n\n"
f"Farmacia Ianni - Via Cassia 940, Roma\n"
f"Per cancellare, rispondi CANCELLA."
)
await send_wa_message(booking.customer_phone, wa_text)
# Email se fornita
if booking.customer_email:
html = f"""
<h2>Prenotazione confermata</h2>
<p><strong>Servizio:</strong> {service_name}</p>
<p><strong>Data:</strong> {dt}</p>
<p><strong>Operatore:</strong> {provider_name}</p>
<hr>
<p>Farmacia Ianni - Via Cassia 940, Roma</p>
"""
send_email(booking.customer_email, f"Prenotazione {service_name} - {dt}", html)
async def notify_operator(booking, service_name: str, provider_email: str):
"""Notifica all'operatore: nuova prenotazione."""
dt = booking.start_at.strftime("%d/%m/%Y alle %H:%M")
html = f"""
<h2>Nuova prenotazione</h2>
<p><strong>Cliente:</strong> {booking.customer_name}</p>
<p><strong>Telefono:</strong> {booking.customer_phone}</p>
<p><strong>Servizio:</strong> {service_name}</p>
<p><strong>Data:</strong> {dt}</p>
"""
if provider_email:
send_email(provider_email, f"Nuova prenotazione: {booking.customer_name} - {dt}", html)
async def send_reminder(booking, service_name: str):
"""Reminder 24h prima via WhatsApp."""
dt = booking.start_at.strftime("%d/%m/%Y alle %H:%M")
text = (
f"📅 Promemoria: domani hai un appuntamento\n\n"
f"Servizio: {service_name}\n"
f"Data: {dt}\n\n"
f"Farmacia Ianni - Via Cassia 940, Roma"
)
await send_wa_message(booking.customer_phone, text)